Activity: 03.03 - Resolve Service Request
The main objective of this activity is to authorize and review the service request.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 03.03 - Resolve Service Request Service Request Handler Obtain Approval Assign To Resolver Group Service Request Handler Request Fulfillment Manager Obtain Approval Assign To Resolver Group Fulfill Service Request Request Fulfillment Manager Service Request Resolver Fulfill Service Request Service Request Resolver Service Request Approval Obtain Approval Service Request Assignment Communication Assign To Resolver Group Service Request Approval Obtain Approval Service Request Assignment Communication Assign To Resolver Group User Confirmation Note Fulfill Service Request User Confirmation Note Fulfill Service Request
Work Breakdown